Frequently asked questions
Honest answers, no guessing.
Topic
Hair recovery
How much does hair recovery treatment cost?
Every person's hair loss is different, and so is every budget. Iisha believes everyone deserves a chance to heal and regrow their hair. Recovery takes an investment of time, effort, and money, and your plan is designed to fit your needs where you are. Pricing is shared after your complimentary discovery call.
What happens on the free discovery call?
It's a compassionate, no-pressure 15-minute conversation about what you're noticing, how long it has been happening, and what you've tried. Together you decide whether a full consultation is the right next step. Nothing is sold to you on the call.
What is included in the full consultation?
A microscopic scalp analysis and a wellness assessment to look for root causes, plus education, support, and a personalized plan. That plan may include supplement recommendations, topical solutions, ozone or red light therapy, microneedling, cranial massage, and emotional healing tools.
How long until I see results?
Your hair loss didn't happen overnight, and it won't regrow overnight. Hair grows in cycles that run for months and years, so recovery is measured in months, with progress photos taken along the way. Results vary from person to person, and consistency matters most.
Do you diagnose or treat alopecia?
No. I.C. Beauty provides scalp assessment, hair care services, and hair-wellness education, which are not medical care. If your assessment points to a possible medical cause, such as sudden patchy loss, scarring, pain, or sores, Iisha will recommend that you see a board-certified dermatologist, and she is happy to work alongside your physician.
Do you offer virtual appointments?
Yes. Virtual hair health appointments are available for clients outside the Richmond area and for anyone who prefers to meet from home.
Topic
Booking & studio
Where is the studio?
I.C. Beauty is at 8030 W Broad St, Suite 117, Henrico, VA 23294, in Richmond's West End near Short Pump, with easy access from Glen Allen, Richmond, and the rest of Henrico County.
What are your hours?
Wednesday 1–6 pm, Thursday 11 am–9 pm, Friday 11 am–6:30 pm, and Saturday 11 am–6 pm. The studio is closed Sunday, Monday, and Tuesday. Appointment openings are typically 4–12 weeks out, so book early.
How far out should I book?
Openings usually run 4–12 weeks out. Iisha takes on a limited number of new treatment-plan clients at a time, so requesting your discovery call now holds your place in line.
Topic
Classes & speaking
Do you teach classes for stylists?
Yes. Mastering the Consultation is a live group class, and Color with Confidence is a one-on-one session tailored to your weak spots. Every class includes take-home material and a product kit so you can put your new skills to work right away.
Do you teach parents how to care for their child's natural hair?
Yes. The hands-on Child Hair-Care class covers product selection for your child's hair type, proper shampoo technique, detangling without the tears, and styling options. Classes are small so every parent gets customized guidance.
Can I book Iisha to speak at my event?
Yes. Iisha speaks to HBCUs, sororities, churches, women's organizations, beauty schools, and professional audiences on hair wellness, the H.A.I.R. Wellness Method, and turning consultations into currency. Send an inquiry from the Speaking page with your date, audience, and format.
The sooner you start, the sooner you heal.
Book your complimentary 15-minute discovery call. A compassionate, no-pressure conversation, because you don't have to do this alone.